Gaya APA
Basuki,BSc., D, A.
(1997).
Total Quality Management (TQM)
.
Yogyakarta:
A.T.K..
Gaya MLA
Basuki,BSc., Drs.Dwi, Asdono.
"Total Quality Management (TQM)".
Yogyakarta:
A.T.K.,
1997.
Text.